Support
How to get help
Email us at support@thepeachylifecompany.com and we'll get back to you within 2 business days.
If you need support right now
Common questions
I can't sign in, or I've forgotten my password
From the sign-in screen, tap "Forgot password" and follow the link we email you. If you signed up with Apple or Google sign-in, use that same option to sign in again — there is no separate Peachy password to reset. If none of that works, email us and tell us the address on the account.
How do I connect Apple Health or Health Connect, and what is it used for?
In the app, go to Settings > Integrations and choose Apple Health (iPhone) or Google Health Connect (Android). You choose which data types to share — sleep, activity, heart rate — and can turn any of them off again at any time from the same screen, or from your device's own health app settings. We use it to add physical context (sleep, movement) alongside your mood and journal entries, nothing more.
Why can't I see a weekly insight report yet?
Weekly insight reports need a run of check-ins to find a real pattern — a single day of data isn't enough to say anything meaningful. Keep logging and a report will appear once there's something worth showing you.
How do I export my data?
In the app, go to Settings > Export Data. You'll get a download link for a machine-readable copy of your records, which expires after 24 hours for security.
How do I delete my account?
You can do this yourself from Settings > Account > Delete Account, or without the app at all. See our dedicated account deletion page for exactly what happens and when.
Is my data private?
Yes. Your mood, journal, and chat data is private to you, encrypted in transit and at rest, and never sold or used for advertising. Read the full Privacy Policy for the details, including exactly which third parties process what and why.
More information
Get in touch
Have a question, suggestion, or just want to say hello? We'd love to hear from you.
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